Frequently Asked Questions

Everything you need to know about our premium home goods.

What materials are used in Elevated Craft products?

We prioritize sustainability and durability by using premium materials such as FSC-certified hardwoods, hand-blown glass, and high-grade stainless steel to ensure every piece lasts a lifetime.

How long will it take to receive my order?

Standard shipping typically takes 5-7 business days within the continental US. Express shipping options are available at checkout for those who need their items sooner.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International delivery times vary by location, typically ranging from 10-21 business days depending on customs processing.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it in its original packaging for a full refund or exchange.

Are your products handmade?

Many of our collections are handcrafted by skilled artisans. This means small variations in texture and color may occur, making each piece uniquely yours.

How should I care for my Elevated Craft items?

Each product comes with a specific care guide. Generally, we recommend hand-washing wooden and delicate glass items and avoiding harsh chemical cleaners to preserve the finish.